...services

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...services we offer

What we provide...

We offer accommodations for air, hotel, cruise, rail, and all-inclusive packages.  We provide a complete analysis of a client's travel needs and place together the most ideal custom packages. We deal directly with the airlines, hotels, and excursion companies to ensure the lowest and most accurate pricing. In addition to personal attention to our clients, we offer:

  • Comprehensive travel consulting and advisory service
  • Thorough careful analysis of your travel needs
  • Advice on hotels and the best exchange rates
  • Entertainment and taxi vouchers and offer information on passport applications (U.S. residents traveling abroad)

We offer air reservations on all major airlines and their partners to get you to your destination, including:

  • American
  • United
  • USAirways
  • Delta
  • Northwest
  • Continental

Discount specials on:
Southwest
JetBlue Airways

Pricing and Billing

A consultant's fee of no more than 5% of the cost of the price of travel and lodging (minus taxes and fees) will be added to the final itinerary. Rob Millan Travel Consultants never charges clients for any taxes or fees associated with reservations. All prices include consultation and research done to piece a travel package together, as any travel agency would charge. Airlines, hotels,and tour companies are able to accept the following payment options:

  • Visa
  • MasterCard
  • AmericanExpress
  • Discover
  • JCB
  • Diners' Club
  • Certified checks
  • Money orders
  • Corporate account invoices (for established clients)

Example of expenses:

-Airfare, round-trip: $310 (incl. fees, taxes)

-Hotel: $250 (incl. fees, taxes)

SUB-TOTAL: $560

-Consult fee: 5% = $26.25 (air + hotel - taxes)

GRAND TOTAL = $586.25 (incl. mandated fees, taxes)

A typical consultant's fee ranges from 10%-30%. By keeping the rate at just 5%, we are able to retain and attract our dedicated clientele

Refunds:

Although we are sure you will enjoy the services we provide, we understand that nothing is perfect and that the customer is always right. If you are interested in a refund, you must email Rob Millan Travel Consultants at rob@robmillan.com with a brief explanation of your reason for wanting a refund.  Please understand that only the Consultant’s Fee can be refunded, as it will appear as a separate charge on your statement.  Any refund on specific travel must be sought through the airline, cruise line, hotel, or any other entity included as a part of my travel plans, and is not guaranteed to be refunded to you.  This is far beyond the control of Rob Millan Travel Consultants, as the airlines, cruise lines, and hotels all offer their own individual refund policies. These entities may also impose a fee for cancellation, as set forth in their individual agreements.

*For international travelers: while we typically find the best prices with
the least restrictions on the major U.S. airlines, we'll search
all international airlines for the lowest fares in any case

About Us | Contact Us | ©2006 Rob Millan Travel Consulting